Support

Questions, problems or feedback about Nafaq VPN? Email ecomclubsa@proton.me. We usually reply within two working days.

How do I get more free time?

While connected, tap “Watch an ad for +60 minutes”. You can build up to six hours ahead.

How do I cancel Premium?

Open iOS Settings → your name → Subscriptions → Nafaq Premium → Cancel Subscription. Premium stays active until the end of the period you paid for.

I bought Premium on another device

Open the app, tap the crown, then “Restore Purchases”. One subscription covers up to five devices.

The VPN won’t connect

Check that you have internet access, then turn the VPN off and on. If it still fails, delete the Nafaq profile in Settings → General → VPN & Device Management and connect again from the app.


Nafaq VPN is published by TechLabs Apps.